Terms and Conditions

Automatic Safety Hook – Gigasense AB

Applies to automaticsafetyhook.se and automaticsafetyhook.com
Last updated: March 19, 2026

1. General
   • 1.1 These general terms and conditions (“Terms“) apply between Gigasense AB (hereinafter referred to as “Gigasense“) and you as a customer (“Customer“) and apply to all sales of products via automaticsafetyhook.se and automaticsafetyhook.com (“Websites“).
   • 1.2 Purchases of products via the Websites may only be made by customers conducting business activities, such as businesses, and by placing an order the Customer confirms that they are acting in the capacity of a business. This means that consumers within the meaning of applicable consumer protection legislation and other private individuals who do not conduct business activities may not purchase products via the Websites.
   • 1.3 By purchasing products via the Websites, the Customer accepts to be bound by these Terms. These Terms and any terms set out in Gigasense’s order confirmation exclusively govern the terms for purchasing products from the Websites. Any general terms and conditions of the Customer shall not apply to any purchase, regardless of whether they are referred to or attached to an order placed under these Terms, unless Gigasense has expressly approved them in writing.
2. Formation of the agreement and ordering
   • 2.1 Orders for products may be placed via the Websites, email, or another channel agreed between Gigasense and the Customer.
   • 2.2 When ordering products, a binding agreement between Gigasense and the Customer arises only after the Customer has placed an order for a product(s) via the Websites and Gigasense has confirmed the Customer’s order in writing. Gigasense reserves the right to decline an order without stating reasons.
   • 2.3 In connection with Gigasense receiving an order from the Customer, Gigasense is entitled to request such supplementary documentation or information from the Customer as Gigasense deems necessary in order to decide whether the order can be accepted.
   • 2.4 Gigasense also reserves the right to carry out a credit check of the Customer if Gigasense deems it necessary in the individual case. By placing an order, the Customer agrees that Gigasense may carry out a credit check.
   • 2.5 When Gigasense deems the order documentation complete, Gigasense will decide whether the order can be accepted. If the order is accepted, Gigasense will send an order confirmation to the email address provided by the Customer in connection with the order. The Customer is responsible for ensuring that the correct email address is provided in connection with the order.
   • 2.6 In connection with an order being received and accepted by Gigasense, the Customer is registered in Gigasense’s business system (Monitor ERP).
3. Prices
   • 3.1 All prices stated on the Websites are stated excluding VAT and other taxes unless otherwise stated.
   • 3.2 Any discounts or agreed customer-specific prices are not shown in connection with the purchase via the Websites, but are regulated separately and appear in the written order confirmation sent to the Customer.
   • 3.3 Shipping and delivery costs will be added unless otherwise agreed in writing between Gigasense and the Customer.
   • 3.4 Gigasense reserves the right to adjust agreed prices due to changes in customs or export restrictions, currency fluctuations, changes in raw material prices, or governmental decisions resulting in price increases or other increased costs for Gigasense. In such case, Gigasense will contact the Customer and inform them of the price adjustment that Gigasense intends to implement. In the event of material price changes, the Customer has the right to cancel their order.
4. Payment Terms
   • 4.1 The Customer shall pay for the products by pro forma invoice or by invoice after delivery has been completed.
   • 4.2 Payment shall be made net thirty (30) days from the invoice date unless otherwise agreed.
   • 4.3 In the event of late payment, default interest shall accrue in accordance with the Swedish Interest Act (Räntelagen) from the due date until payment is made. Gigasense is also entitled to charge the Customer for any reminder fees and debt collection costs incurred as a result of late payment.
   • 4.4 Gigasense reserves the right to require advance payment or other security from the Customer before delivery if Gigasense deems it necessary in the individual case.
5. Retention of title
   • 5.1 Gigasense retains title to the products until the Customer has made full payment for the products.
   • 5.2 If the products have been delivered to the Customer, the Customer is obliged to keep the products duly insured, naming Gigasense as beneficiary for any compensation paid out. The insurance shall be taken out from the day the risk for the products has passed to the Customer and shall remain in force until full payment has been made.
   • 5.3 While the products are stored by the Customer, the Customer is also obliged to store the products separately from the Customer’s other property and clearly mark the products as belonging to Gigasense.
   • 5.4 The Customer may not sell, pledge, or otherwise dispose of the products before full payment has been made, unless otherwise agreed in writing between the parties. In the event of the Customer’s default in payment, Gigasense is entitled to repossess the products at the Customer’s expense.
6. Delivery terms
   • 6.1 Unless otherwise agreed in writing between the parties, the following shall apply:
     • 6.1.1 For deliveries within the EU/EEA and other international deliveries, except for the USA, DAP (Delivered At Place), Incoterms 2020, shall apply.
     • 6.1.2 For deliveries to the USA, EXW (Ex Works), Incoterms 2020, shall apply.
   • 6.2 For delivery under clause 6.1.1, Gigasense is responsible for transport to the agreed delivery address. The Customer is responsible for unloading and any import-related costs, customs duties, taxes, and fees in the receiving country.
   • 6.3 For delivery under clause 6.1.2, the risk passes to the Customer when the products are made available to the Customer at Gigasense’s facility in Åkersberga.
   • 6.4 All delivery times are preliminary and do not constitute a guaranteed delivery date unless otherwise agreed in writing. Gigasense shall, without undue delay, notify the Customer of expected delays. This means that the Customer is not entitled to damages or termination due to delivery taking place later than the preliminary delivery date, unless the parties have specifically agreed otherwise.
   • 6.5 Notwithstanding clause 6.4, if the expected delivery or partial delivery is delayed by more than six weeks, the Customer has the right to terminate the purchase with respect to the delayed delivery or partial delivery if the delay is of material importance to the Customer. If the Customer wishes to exercise their right to terminate, this shall be notified in writing to Gigasense within a reasonable time from when the right of termination arose. In the event of such termination, the Customer is only entitled to a refund of any amount paid in advance for the delivery or partial delivery to which the delay relates.
7. Inspection and complaints
   • 7.1 The Customer is obliged to inspect delivered products without delay upon receipt. Any visible defects, deficiencies, or damage to the products, discrepancies in quantity, or incorrectly delivered products shall be reported in writing to Gigasense within seven (7) days of receipt of the products. If a complaint is made later, the Customer forfeits the right to assert such defect or damage in the delivered products.
   • 7.2 Complaints regarding hidden defects in the products shall be made in writing to Gigasense within a reasonable time from when the Customer discovered or should have discovered the defect, but no later than six (6) months from receipt of the products. After this period, the Customer forfeits the right to assert claims due to defects or damage in the products.
   • 7.3 A complaint under clauses 7.1 and 7.2 above shall include a clear description of the alleged defect or damage and such supporting documentation as Gigasense deems necessary to substantiate the nature of the defect or damage.
   • 7.4 The products shall be deemed defective if they deviate from the specifications or such product information applicable to the products and made available by Gigasense on the Websites, or if the products deviate from what has otherwise been agreed between the parties regarding specification, quality, design, or labeling. Minor deviations that are of no practical significance for the use or appearance of the products shall not, however, be deemed defects.
   • 7.5 If the products are deemed defective or damaged, Gigasense is obliged to remedy such defect or damage. Gigasense is entitled to decide whether the remedy shall be made by repair, replacement delivery, or crediting. Apart from repair, replacement delivery, or crediting, the Customer is not entitled to assert any other remedies due to defects or damage in the products.
   • 7.6 For the avoidance of doubt, Gigasense is in no case liable for defects or damage caused by improper use, inadequate maintenance, storage, or handling contrary to Gigasense’s instructions or product information, normal wear and tear, modifications or repairs carried out by the Customer or a third party, or any other circumstance for which Gigasense is not responsible.
8. Product liability
   • 8.1 Gigasense is liable for damage caused by the products to third parties as set out in the Swedish Product Liability Act (produktansvarslagen).
   • 8.2 If a third party makes a claim against the Customer due to damage alleged to have been caused by a product delivered by Gigasense, the Customer shall without delay notify Gigasense in writing. At Gigasense’s request, the Customer shall transfer the handling of the matter to Gigasense. The Customer shall also provide all information and documentation requested by Gigasense to investigate the product liability matter.
   • 8.3 If Gigasense, as a result of applicable product liability legislation or other mandatory legislation, is obliged to pay compensation for damage wholly or partly caused by the Customer’s handling, use, storage, or actions in breach of these Terms, the Customer shall indemnify Gigasense for the portion of the compensation attributable to the Customer’s actions.
9. Limitation of Liability
   • 9.1 Gigasense’s liability for compensation due to breach of contract or other damage is limited to compensation for direct damage or loss. Gigasense shall in no event be liable for indirect damage or loss, such as loss of profit, production downtime, consequential damages, loss of data, or other similar damage.
   • 9.2 Gigasense’s total liability for breach of contract or other damage is limited to an amount corresponding to the price paid for the product(s) to which the breach/damage relates.
   • 9.3 The limitation of liability under these Terms does not apply to the extent that the breach of contract or damage has arisen due to intent or gross negligence, or to such liability that cannot be limited under mandatory law.
10. Force Majeure
    • 10.1 Gigasense is entitled to suspend performance of its obligations and is exempt from penalties for failure to perform its obligations under these Terms if performance is prevented, materially impeded, or unreasonably made more expensive by a circumstance beyond Gigasense’s control that Gigasense neither could nor reasonably should have foreseen at the time the agreement was concluded. Such circumstance (“Force Majeure“) may, for example, consist of war or war-like conditions, civil war, mobilization or military call-up of a similar scope, rebellion and riots, terrorism, sabotage, fire, flooding, natural disaster, epidemic, pandemic, interruption of public communications, interruption of the public energy supply, strike, lockout, or other general or local labor dispute (even if Gigasense itself is a party to the dispute), requisition, seizure, governmental decisions, trade, payment, or currency restrictions, or comparable circumstances, as well as delays in deliveries from subcontractors caused by Force Majeure.
    • 10.2 Gigasense shall notify the Customer if there is a risk that an obligation cannot be performed or will be delayed due to Force Majeure.
11. Trade Sanctions and Export Control
    • 11.1 Gigasense is obliged to comply with applicable export control and sanctions regulations issued by the EU, the UN, Sweden, and, where applicable, the USA and the United Kingdom.
    • 11.2 The Customer undertakes to comply with all laws, regulations, rules, and licenses regarding export control and sanctions regulations issued by the EU, the UN, Sweden, and, where applicable, the USA and the United Kingdom. The Customer undertakes to keep informed of all applicable laws, regulations, and directives concerning international sanctions that have been issued or may be issued by the UN, the EU, Sweden, the United Kingdom, the USA, or any other relevant authority or jurisdiction.
    • 11.3 The Customer hereby certifies and warrants that:
      • 11.3.1 The Customer is not established in, or controlled from, a country subject to sanctions or embargo.
      • 11.3.2 The Customer, the Customer’s owners, or other persons who have direct or indirect control over the Customer are not listed on any applicable sanctions list.
      • 11.3.3 The products will not be exported, re-exported, transferred, or made available in violation of applicable export control or sanctions legislation.
      • 11.3.4 The products will not be re-exported to a jurisdiction subject to restrictive measures.
    • 11.4 Gigasense does not conduct business with jurisdictions classified as prohibited under Gigasense’s internal policy.
    • 11.5 For business with high-risk jurisdictions, Gigasense reserves the right to require enhanced due diligence, documentation, and written confirmation from the Customer before Gigasense approves the order and delivery takes place.
    • 11.6 Gigasense reserves the right to interrupt, refuse, or terminate an order at any time, regardless of whether it has been accepted by Gigasense or not, if Gigasense deems it necessary to comply with applicable regulations. If payment has been received from the Customer, Gigasense will, in connection with the order being interrupted or terminated, refund the Customer where possible under applicable regulations.
    • 11.7 Any breach of, or action contrary to, sections 11 or 12 of these Terms constitutes a material breach of contract and entitles Gigasense to immediately interrupt or terminate the order.
12. Specific provisions regarding transactions or business relationships with the Russian Federation
    • 12.1 The Customer shall not, directly or indirectly, participate in any transaction, including but not limited to the sale of the products or other goods or services and the receipt of funds, with any legal entity, organization, or individual that is subject to sanctions under sanctions lists issued by competent authorities. In particular, the Customer shall not sell, export, or re-export any products delivered by Gigasense, either directly or indirectly, to the Russian Federation, to Belarus, or for use in the Russian Federation or Belarus, if they fall within the scope of Article 12g of Council Regulation (EU) No 833/2014 or Article 8g of Council Regulation (EU) No 765/2009, and any sanctions regulations in force at any time that replace or supplement these.
    • 12.2 The Customer is also obliged to establish and maintain an adequate monitoring mechanism to detect behavior by third parties further down the commercial chain (including resellers) that would undermine the purpose of this provision. If the Customer becomes aware of a potential breach of international sanctions rules in connection with the sale of products under an agreement with Gigasense, the Customer shall immediately notify Gigasense in writing and take all necessary measures to remedy the situation.
    • 12.3 The Customer is obliged to compensate Gigasense for any losses arising as a result of breaches and is aware that such breaches may lead to immediate termination of ongoing or future orders.
13. Intellectual Property Rights
    • 13.1 All intellectual property rights relating to the products, including but not limited to trademarks, designs, patents, copyright, know-how, drawings, technical documentation, and product design, belong to Gigasense. The Customer does not in any case acquire ownership of such intellectual property rights belonging to Gigasense; the Customer only acquires a right to use the products for their intended purpose.
    • 13.2 The Customer may not, without Gigasense’s prior written approval, copy, reproduce, disassemble, decompile, analyze, or otherwise replicate the products or parts thereof. The Customer may also not use the products contrary to their intended purpose, modify the products in a way that affects Gigasense’s intellectual property rights, or remove or alter labels, trademarks, or other identifiers on the products.
    • 13.3 If a third party makes a claim against the Customer or alleges that the products infringe its intellectual property rights, the Customer is obliged to notify Gigasense without delay. At Gigasense’s request, the Customer shall assist Gigasense with information and documentation that Gigasense deems necessary to handle the matter. The Customer is not entitled to take legal action, enter into a settlement, or admit liability in matters relating to Gigasense’s intellectual property rights.
14. Personal data
    • 14.1 Information on how Gigasense processes personal data is set out in Gigasense’s privacy policy, which is available on the Websites.
15. Miscellaneous
    • 15.1 The Customer may not assign its rights or obligations under these Terms without Gigasense’s prior consent. However, Gigasense is entitled to assign its rights and obligations without prior consent.
    • 15.2 Gigasense reserves the right to amend these Terms at any time. Amendments enter into force thirty (30) days after the new terms have been published on the Websites. Amended terms do not apply retroactively and do not affect the terms that applied to an order placed before the amendments entered into force.
    • 15.3 If you have any questions regarding these Terms or an order, please contact Gigasense using the following contact information:
      
      Gigasense AB
      Company registration number: 556342–5502
      Stationsvägen 16, 184 50 Åkersberga, Sweden
      Email: info@gigasense.se
16. Applicable Law and Disputes
    • 16.1 Swedish substantive law shall apply to these Terms and orders placed under these Terms.
    • 16.2 Disputes arising in connection with these Terms or an order placed under these Terms shall be settled by Swedish courts of general jurisdiction, with the Stockholm District Court as the court of first instance.